Description

Lead Specialist Advisor, Knowledge & Information Management

Role ID: 204275

Location: Flexible

Grade/Salary range: 07: £47,055 - £52,770

Working pattern: Full time - 37 hours per week

Working hours: 37 per week

Contract type: Permanent

Welsh Language level: A1 – Beginner

Closing date: 08/07/2026

The role

This role provides strategic leadership for Knowledge and Information Management across Natural Resources Wales, including Records Management, Knowledge Management, Document Management and Information Architecture. It sets direction for how information is governed, structured and used across the organisation, ensuring it is secure, accessible and managed in line with statutory and organisational requirements.

You will lead the development of modern, digitally enabled records management practices, supporting NRW’s digital transformation agenda. This includes driving the adoption of automated retention, digital transfer processes, and the use of emerging technologies such as AI and workflow automation to improve how information is managed at scale.

Acting as the organisation’s lead specialist, you will interpret and apply relevant legislation and best practice to define strategy, manage risk, and ensure ongoing compliance. You will influence senior stakeholders, shaping organisational approaches to information governance and ensuring that records management principles are embedded within systems, services, and ways of working.

As an organisation we support flexible working, you will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.

Interviews will take place through Microsoft Teams

What you will do

• Provide professional, strategic and technical leadership in the application of Records Management across NRW. Interpret relevant key legislation to set the strategic direction for Records Management at NRW to ensure we meet compliance requirements.
• Lead on digital transformation projects to deliver improvements in how digital information and records are stored, governed and accessed across the organisation, including investigating and applying AI and automation workflows to Records Management.
• Lead on projects to apply automatic retention rules and digital transfers onto digital records in our corporate systems including
• SharePoint and other internal document management systems.
• Provide strategic advice and direction to senior managers and colleagues across NRW on Records Management issues.
• Ensure compliance with key legislation: The Public Records Act 1958; UK GDPR & Data Protection Act 2018; Section 46 Code of
• Practice of the FOI Act 2000; Government of Wales Act 1998; Environmental Information Regulations 2004; The Re-use of Public Sector Information Regulations 2015; Copyright Designs and Patents Act 1988.
• Represent NRW and Wales at relevant external for a and conferences to position NRW as a reputable leader in this field e.g. the International Records Management Society (IRMS), or inter-agency working groups.
• Keep abreast of current and emerging trends, legislation and developments that may be a benefit or threat to continued successful Records Management in NRW.
• Manage the budget related to this work, ensuring value for money and meeting spend targets relating to time, cost and quality.
• Undertake health and safety duties and responsibilities appropriate to the post
• Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post
• Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
• Any other reasonable duties requested commensurate with the grade of this role.

Your qualifications, experience, knowledge and skills

In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method.

• Educated to degree level or equivalent, or able to demonstrate comparable technical know-how, in a relevant subject.
• Member of relevant Records Management profession is desirable but not essential.
• Experience in developing and delivering strategy.  A proven ability in the application of Records Management, Project
• Management, Digital Transformation, and continuous improvement methodologies within a distributed organisation.
• In depth practical knowledge in the technical specialist areas it is responsible for (SharePoint online or EDRMS (e.g. TRIM, RecordPoint) including, working with complex configuration, access authentication and file plan construction tools).
• In depth knowledge of relevant legislation and policy  that affect the application of Records Management in NRW (e.g. the Public Records Act, GDPR, FOI, RPSI).
• Experience of working in partnership; demonstrable skills in collaboration, co-delivery, influencing and effective communication.
• Welsh Language level requirements 

Essential: Level A1 - Entry level 

Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.